How long will delivery take?
Despatch of order: 2 – 3 days
Delivery Times (From day of despatch)
UK: 5 – 7 days
Worldwide: 7 – 14 days
Shipping Costs
Free Shipping in the UK and Worldwide
NOTE: Some of my works are in Galleries and Exhibitions at certain times of the year. So if you order a work that is currently in exhibition, please allow 10 days for the despatch of the work. I will personally notify you of this when you make your online purchase.
NOTE: Please contact me to discuss your preference if you would like me to arrange framing for your chosen artwork. I can arrange a simple contemporary black, white or natural wood box frame with a double mount, with regular glass or with high clarity non reflective TruVue Museum glass, at additional cost to cover your framing choices and the extra postage costs.
Returns
I want you to love your unique artwork, and if for any reason you are not happy, I will gladly accept returns and exchanges.
Contact me within: 7 days of delivery
Dispatch items back within: 14 days of delivery
I don’t accept cancellations, but please contact me if you have any problems with your order.
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
For returns please enquire for address details.
These terms and conditions apply to the Aggy Wydeveld website located at https://www.aggywydeveld.com/. Please read these terms and conditions carefully.
BY USING OUR SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
A confirmation email will be sent upon receipt of order and again when the goods are dispatched.
Orders are shipped within 3 working days and should arrive within a week from the date of ordering (within the UK) and 14 days (Worldwide)
A full refund will be given if it is not possible to complete the order.
Images of goods appearing on the seller’s website are for the purposes of representation only. We strive to give you a truthful representation of our goods. Unfortunately, aggywydeveld.com cannot accept goods ordered as faulty on the grounds of any differences in appearance to pictures of the goods as featured on the website.
The Customer shall inspect the goods immediately upon receipt and shall notify aggywydeveld.com by email within seven working days if the goods ordered are damaged or do not comply with the terms of the contract. If the Customer fails to do so, the Customer shall be deemed to have accepted the goods.
Delivery of the goods shall be made to the Customer’s address specified in the Order and the Customer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery.
Payment
Our online ordering system accepts payment via Paypal and credit- or debit cards using the Paypal secure payment gateway.
Alternatively, email us at aggy@aggywydeveld.com and ask for details of how to pay via BACS through your online banking.
Aggywydeveld.com is not VAT registered.
Privacy & Cookies
www.aggywydeveld.com is committed to ensuring the privacy of all our users.
All information is collected and processed in accordance with the UK’s Data Protection Act 1998.
Use of Personal Information
We will never send unsolicited ‘junk’ email or share your data with anyone else who might.
We will only send you information about our services if requested by you to do so.
We will not disclose information regarding our clients to third parties unless the client has first given their consent or if required to do so by law.
Information collected about the client is used only for the provision of our services to the client. This information is not used for any other purpose.
If you have any concerns about privacy matters please contact us at aggy@aggywydeveld.com.
This privacy policy only covers the website at www.aggywydeveld.com. Links within this website to other websites are not covered by this policy.
We use cookies for collecting user information from the site. However, we will not collect any information about you except that required for ensuring a high level of service.
Our system automatically collects your IP address. If you are connected to the Internet you have one, for example it may look something like this 198.184.98.9. This information is stored in our logs and may be referred to in case of any dispute.
The Data Protection Principles
Anyone processing personal data must comply with the eight enforceable principles of good practice. They say that data must be:
• used fairly and lawfully
• used for limited, specifically stated purposes
• used in a way that is adequate, relevant and not excessive
• accurate
• kept for no longer than is absolutely necessary
• handled according to people’s data protection rights
• kept safe and secure
• not transferred outside the European Economic Area without adequate protection
Personal data covers both facts and opinions about the individual. It also includes information regarding the intentions of the data controller towards the individual, although in some limited circumstances exemptions will apply. With processing, the definition is far wider than before. For example, it incorporates the concepts of ‘obtaining’, holding’ and ‘disclosing’.
You can review the Data Protection Principles at www.gov.uk/data-protection
Cookie Statement
Cookies are very small text files that are stored on your computer when you visit some websites. You can remove any cookies stored on your computer in your Browser Preferences. You can also turn off cookies completely, but this may stop websites from functioning properly.
We use cookies for providing functionality and ensuring a high level of service.
Cookie we use include PHP Session ID (PHPSESSID) are used to keep track of your sessions on our website. This is useful for example, when users submit forms, buy online or open new windows or tabs. No personal information is stored in this cookie.
No personal information is stored by our cookies on our site.
Our cookie sessions expire after you leave our site however cookies might be stored by your browser dependent on your browser settings.
This site uses Third Party Cookies such as from Google Analytics’s.
Third Party Cookies
The following cookies may be added by a third party and have the following purposes.
Google Cookies Tracks the pages you visits via Google Analytics. This tracking is anonymous and does not include personal information. Google Analytics is covered by the requirements of the EU Cookie Law. For further information on Google Analytics cookies, please visit www.google.com/analytics.
If you have any questions about my artwork, please feel free to contact me using the contact form below. If you’re inquiring about a specific artwork, please refer to the title of the artwork in question.